The Quality Improvement Agency is committed to providing a website that is accessible to the widest possible audience - regardless of ability or browsing technology and including those who have visual, hearing, motor and cognitive impairments. The internet has helped to change the way people work and communicate. We want to give control to users and let you decide how you view the site. Our website offers accessibility options that are easy to discover, understand and select. The site aims to achieve overall compliance with the Web Accessibility Initiative's (WAI) guidelines.

For more information on the guidelines, please visit the WAI's website.

Increasing the text size

If you find the text on this site is too small, you can change it easily in your browser settings. To do this you can adjust your browser's settings:

  • if you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest
  • if you use Netscape Navigator, go to the View menu and choose Increase Font until the text is the size you require

Changing the colours

If you use magnification technology you may want to change the site colours, as white can give an uncomfortable glare. To do this, simply change the preferences in your browser:

  • if you use Microsoft Internet Explorer, go to the Tools menu, select Internet Options, select Colours and make changes to text and background colours in the Colours panel
  • if you use Netscape Navigator, go to the Edit menu, select Preferences, open the Appearance menu and select Colours. You can set the colour of text and background from here

Our use of images

All content images used in this site include descriptive ALT attributes. Those in purely decorative graphics or used for layout include null ALT attributes.

Visual design

This site uses cascading style sheets (CSS) for visual layout. If your browser or browsing device does not support stylesheets at all, the content of each page will still be readable.

Useful links

The following websites have useful advice and information about web accessibility: